Euro
Close
You have no items in your shopping cart.
Search

Conditions of use

We take your privacy issues very seriously. By visiting the crossstitchwarehouse.com website, you are accepting the privacy practices described for our visitors below.

The crossstitchwarehouse.com Privacy Policy covers the following:

  • The types of information collected by crossstitchwarehouse.com.
  • How crossstitchwarehouse.com uses the information collected to help serve you better.
  • Information sharing and the disclosure of such.
  • Our practices regarding links that we share to other sites. 
  • The choices that are available to site users regarding our collection, use and distribution of the information.
  • The ability to access and edit the information that is provided.
  • The type of security procedures in place to protect your information entered online.
  • Children’s privacy is also protected.
  • Changes to our privacy policy.
  • Contact Information.

Information Collected:

Personal Information crossstitchwarehouse.com collects personal information that you give to us when you visit our site, ordering products and/or contacting us by email. We only collect personal identifiable information that you provide to us such as your name, address, phone number, e-mail address and shipping information with respect only to orders, credit card numbers and expiry date are collected by PayPal and not held by crossstitchwarehouse.com, and any other information you may volunteer, such as selected survey information.

Personal & Non-Personal Information:

Crossstitchwarehouse.com also collects and may record certain non-personal information from your browser. This information consists of certain technical, computer and connection information, such as: the page you may have visited before coming to our site; your internet protocol (IP) address (a unique number that identifies your internet access which is generated when your web browser or email application requests a web page or email from another computer on the internet); Also the domain name and host from which you access the internet; your browser type, and version; and your operating system.

Cookies:

In addition to the non-personal information that is collected, the crossstitchwarehouse.com website automatically receives from you and stores certain types of information through the use of (cookies.) - Cookies are files containing small quantities of data, most usually including an anonymous identifier sent to your web browser and placed on your computer’s hard drive by the operating system. Some of the cookies, not all that are used to collect and store information are about your surfing behavior and preferences on the crossstitchwarehouse.com website, such as surfing information about your visits to certain pages. The use of cookies also enables us to track your experience on our site, both during a session and over time, and to store the name of our customers when they log on during each visit, as well as to provide customized computer content in order to provide a better shopping experience on crossstitchwarehouse.com. You may decide to configure your browser to reject most cookies, but this may possibly limit your ability to take full advantage of some of our features offered to you on our site.

Usage of Selected Information:

The information collected during your visit is used for the general purposes of fulfilling your requests for items that allow for better servicing your needs by crossstitchwarehouse.com by making your online visits more exciting & enjoyable. We use the personal information provided by you to process and ship orders, and occasionally to communicate with you about your order or for marketing purposes by providing you with special offers, discounts and hot items, and also notifying you of surveys and possible delays with orders. We GUARANTEE and will not sell or rent any of your personal information that is collected from visitors to the crossstitchwarehouse.com website. We may possibly use non-personal information we or our third-party partners may collect for internal business purposes if needed and also to monitor site security at different times. We also track surfing information like usage trends for internal purposes only to better allow us to provide products and site improvements to meet our customers’ needs & preferences, but I assure you that this process will not include any personal information what-so-ever.

Information Disclosure & Sharing:

crossstitchwarehouse.com does not and will not share or disclose any of your information to third parties, such as only excepting under the following limited conditions with respect to the third party business partners where the provision of a where personally-identifiable information to such parties is made solely for our own business purposes, such as your order fulfillment or to provide services to better serve you.

crossstitchwarehouse.com does not, and will not under any circumstances share your e-mail address information with any third parties, excepting that we may occasionally send e-mail offers to certain customers regarding special product offerings and product information relating to the previous site searches. If you would prefer not to be included in our e-mail campaigns, please see your options in the next section of this privacy policy as follows.

Please note; Notwithstanding anything else in this comprehensive privacy policy, we may disclose personal and other collected information when required by law enforcement, when we deem necessary to protect the rights and safety of other site users, our employees and property, or when serious violations of our terms of use have occurred. This includes possibly exchanging information with other third parties and organizations in connection with credit risk reduction and the investigation or prevention of suspected fraud or highly illegal activity. We may also transfer or disclose personal information if we are acquired by or have merged with another company.

Customer Choices:

crossstitchwarehouse.com occasionally will send special offers to our customers by email especially those who have signed up for our newsletters. We collect survey information from time to time about the site usage and our products. It is your prerogative to choose or not receive such offers via email by opting out and not participating in such online surveys. We again GUARANTEE to make every effort possible to process your request promptly, but you may continue to receive some additional information before your request takes effect. If that be the case, we regret any inconvenience that this may cause.

Information Access:

Customers may certainly view and correct and edit certain personal information previously provided to us by clicking on the My Account button found on our homepage to update your user ID and personal contact information.

Security of Information Procedures:

We again GUARANTEE to protect the security of the information you have provided online, by using the Secure Socket Layer (SSL) security software that encrypts certain kinds of personal information during transmissions, such as credit card information throughout the check-out process. These security features are automatic, and to be sure that your information is SSL encrypted, on your browser, look for the UNLOCKED or CLOSED padlock icon on your browser to indicate that the SSL is active, and your information is totally secure. crossstitchwarehouse.com also employs the industry standard firewalls and anti-virus protection along with maintaining vendor security patches and host-based intrusion detection systems.

Even though, crossstitchwarehouse.com has implemented all reasonable measures, that are designed to secure all personal information collected on our website from accidental loss, and or from unauthorized access use, alteration or disclosure. Please Note; we cannot always guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes, nor can we guarantee that the transmission of data over the internet that includes your personal information, or information storage technology, will be 100% secure.

Children’s Privacy:

crossstitchwarehouse.com does not knowingly collect information from children under the age of 13!

Changes & Links to this Privacy Policy:

Although we may provide links to third party websites on the crossstitchwarehouse.com website, such sites operate independently and we are not responsible for any of the content or information collection practices of those third-party sites and expressly disclaim any liability or responsibility for the policies relating to privacy on any of such linked websites. We strongly advise you to review the privacy policies of any website you visit.

 Changes to this Privacy Policy:

We may update or change this privacy policy periodically. We will notify you of any changes to this privacy statement. If there is a material change to our information usage practices that affect your personally identifiable information, we will notify you by posting a notice on the homepage of the crossstitchwarehouse.com website, but we suggest you check this privacy policy occasionally for any changes or updates.